Seventh-Day Adventist Church

Resources from Education Council Meetings

Spring 2017

"The Customer Experience" (pdf)
Cover page with contact info

29 Ideas to Make Your School Customers Smile (pdf)
Mark Witas

Building Your Brand Vocabulary (pdf)
Ray Tetz

Improving Customer Service in Public Schools and Public Education: 9 Expert Tips for K-12 and Beyond
Does Your School's Atmosphere Shout "Welcome"? (pdf)
Secret Shopper Checklist for Enrolling at a New School (pdf)
Exceptional Teacher Customer Service and Public Relations (pdf)
Adapted from Who Cares?
A School's Reference Guide for Customer Service Initiatives (pdf)
Who Cares? Improving Public Schools Through Relationships and Customer Serivce
Five Cs of Great Customer Service (pdf)
The Master Teacher School Customer Service Workbook
Sources (pdf)

Elementary Encounter Scope and Sequence (pdf)
Sample Encounter Secondary Unit 10.3 - Jesus' Message (pdf)

Curriculum Focus
ECEC Curriculum Updates
Elementary Curriculum Snapshot (April 2017)
K-12 Curriculum Committee Format

Fall 2016

2016 Fall Education Council Presentation (pdf)
Berit von Pohle

LSA Presentation - Adventist Leadership
Using Data in a Culture of Collaboration
Marie Alcock

Volunteers and Independent Contractors
Volunteer Service Agreement
Table for Agency IC Test Factors
IRS Form SS-8
EDD Form DE1870
Jon Daggett

Prioritizing Functions of a New Principal (pdf)
Ed Boyatt

When Grief Happens on Your Campus
Lynne Hattendorf, Lori Holm

Do You Really Want to Market Your School
Carol Tilstra Nash

Book Review: The Ideal Team Player
Albert Miller

Book Review: The Speed of Trust: The One Thing That Changes Everything
Doug Herrmann

Working with Maranatha to Renovate Your Campus
Kyle Fiess, Julie Lee